In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter “the Law”), we inform you of the following:
1.- PARTY RESPONSIBLE FOR PERSONAL DATA.
“OPERADORA DE HOTELES LA COSTA S.A. DE C.V. UNDER ITS TRADE NAME PA BEACH CLUB & HOTEL”, with its address located at Calle Punta Celis Lote 3 Manzana 24, Plano 1, Puerto Aventuras, Tourist Development, Municipality of Solidaridad, Quintana Roo, Mexico, C.P. 77733, will be responsible for the personal data provided by natural and legal persons, that are given to its employees or collaborators through written or electronic means.
2.- PERSONAL DATA REQUESTED FROM THE OWNER.
For the purposes indicated in this Privacy Notice, OPERADORA DE HOTELES LA COSTA S.A. DE C.V. may collect personal data from the Owners who intend to contract or who contract any of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE C.V., such as: official identification (with photograph), nationality, full name, address (home and work), telephone (home and work), cell phone, date of birth (birth certificate), email, marital status (marriage certificate), Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), occupation or professional activity, as well as Sensitive Personal Data1 such as health condition in any of the following ways: i) when the Owner provides them personally or directly, ii) when OPERADORA DE HOTELES LA COSTA S.A. DE C.V. obtains them indirectly, iii) when you use the online services of OPERADORA DE HOTELES LA COSTA S.A. DE C.V.
For those persons who are relatives of an Owner interested in any of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE C.V., it is hereby informed that the latter only requires their Personal Data corresponding to full name, marital status, address, date of birth, and relationship with the Owner, Personal Data of which the relatives are Owners in terms of this Privacy Notice, and in no case Sensitive Personal Data is required.
Owners who intend to contract any of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. and provide to the latter the Personal Data of those with whom they have a family relationship must notify those persons that their Personal Data has been provided to OPERADORA DE HOTELES LA COSTA S.A. DE C.V. and the content of this Privacy Notice, regardless of the notification that OPERADORA DE HOTELES LA COSTA S.A. DE C.V. will make to said Owners of the Privacy Notice at the first contact with them.
For the purposes of this Privacy Notice, Personal Data shall be understood as including both personal data and Sensitive Personal Data.
It is the responsibility of the Owner of the Personal Data to guarantee that the data they provide personally or directly to OPERADORA DE HOTELES LA COSTA S.A. DE C.V. is true and complete, as well as to notify OPERADORA DE HOTELES LA COSTA S.A. DE C.V. of any modification to it in order to comply with the obligation to keep the information updated.
3.- PURPOSES FOR WHICH PERSONAL DATA IS COLLECTED.
The Personal Data information collected by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. from the Owner will be used as described below: i) for the provision of the services offered by OPERADORA DE HOTELES LA COSTA S.A. DE C.V (hereinafter the Services), ii) identification of the Owner, iii) administration of the Services, iv) analysis of the Services, v) updating of data, vi) contacting the Owner, vii) complying with the applicable provisions regarding money laundering, purposes which are necessary to fulfill the obligations derived from the legal relationship that OPERADORA DE HOTELES LA COSTA S.A. DE C.V. has with the Owner.
Furthermore, regarding the Personal Data collected by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. from those Owners who are relatives of an Owner interested in contracting or contracting the Services of OPERADORA DE HOTELES LA COSTA S.A. DE C.V., these are only those necessary to comply with the applicable provisions regarding money laundering.
Regarding the Personal Data of those Owners who in the past were clients of OPERADORA DE HOTELES LA COSTA S.A. DE C.V. and who are no longer clients, those Owners are informed that OPERADORA DE HOTELES LA COSTA S.A. DE C.V. only retains their Personal Data in accordance with the provisions of Article 25 of the Law, that is, during the blocking period2 established in said legal provision, and once said blocking period has elapsed, their Personal Data will be deleted.
4.- DURATION, DISCLOSURES, AND TRANSFERS.
The duration of the handling of the Owner’s Personal Data will depend on the legal relationship entered into with OPERADORA DE HOTELES LA COSTA S.A. DE C.V., as well as the obligations required by applicable legislation, competent authorities, and the internal policies of OPERADORA DE HOTELES LA COSTA S.A. DE C.V.
The information delivered to OPERADORA DE HOTELES LA COSTA S.A. DE C.V. will be safeguarded, stored, and protected by the latter in accordance with applicable legislation and the internal policies of OPERADORA DE HOTELES LA COSTA S.A. DE C.V. in order to maintain the confidentiality of said information.
In accordance with the provisions of the Law, OPERADORA DE HOTELES LA COSTA S.A. DE C.V. will give access to the Owner’s Personal Data to those who are employees of the company and have a legal relationship to provide the contracted service and need to know the information, provided they commit to maintain strict confidentiality and security, acknowledging that they are aware of the terms and conditions of this Privacy Notice and undertaking to comply with it.
Furthermore, the Personal Data of the Owners is transferred by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. to: i) Notaries, ii) Trust Institutions, iii) Public Registry of Property and Commerce, iv) Ministry of the Interior, v) General Archive of Notaries, vi) Ministry of Economy, vii) Ministry of Finance and Public Credit, or to any authority of any kind, whenever they must be delivered to them in accordance with applicable legislation; Personal Data that will be made available to them strictly in compliance with the Law, transfers that do not require the consent of the Owner in accordance with Article 37 of said legal provision.
5.- RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OBJECTION, REVOCATION, AND LIMITATION OF PERSONAL DATA.
Owners of the information will have the right to request from OPERADORA DE HOTELES LA COSTA S.A. DE C.V. access, rectification, revocation, cancellation, or objection, as well as to limit the use or disclosure of their data, through:
1.- Written request addressed to OPERADORA DE HOTELES LA COSTA S.A. DE C.V., from 9:00 a.m. to 3:00 p.m., on business days, or
2.- Request sent by email to: concierge@puertoaventuras.com.mx
OPERADORA DE HOTELES LA COSTA S.A. DE C.V. will respond to the requests of the Owner of the information, provided none of the exceptions contained in the Law apply, and the applicant complies with the provisions of Article 29 of said legal provision, which establishes the requirements that requests submitted by Owners must contain.
For OPERADORA DE HOTELES LA COSTA S.A. DE C.V. to process an Owner’s request regarding access, rectification, revocation, cancellation, objection, and/or limitation of the use or disclosure of their data, the Owner must attach to their request the following information and documentation:
i. Name of the Owner and address or other means for OPERADORA DE HOTELES LA COSTA S.A. DE C.V. to communicate the response to their request. ii. Documents proving their identity or their legal representation, as applicable (official identification of the Owner or legal representative and power of attorney of the latter). iii. A clear and precise description of the Personal Data with respect to which the right of access, rectification, revocation, cancellation, objection, limitation of use or disclosure is sought to be exercised, as well as any other information or document that may facilitate the location of the Personal Data.
OPERADORA DE HOTELES LA COSTA S.A. DE C.V. will respond to an Owner’s request regarding access, rectification, revocation, cancellation, objection, and/or limitation of the use or disclosure of their data within the timeframes established in the Law, that is, within twenty (20) days following receipt of the Owner’s request, a period that may be extended by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. in accordance with Article 32 of the Law.
The obligation of access to the information will be considered fulfilled by OPERADORA DE HOTELES LA COSTA S.A. DE C.V. when, if requested by the Owner, their Personal Data is made available to them at the address of OPERADORA DE HOTELES LA COSTA S.A. DE C.V. during the fifteen (15) business days following the communication of the response to their request, or through any of the means established in Article 33 of the Law, which will be notified to the Owner in the response to their request.
6.- AMENDMENTS TO THE PRIVACY NOTICE
In the event that OPERADORA DE HOTELES LA COSTA S.A. DE C.V. requires the use of your Personal Data for purposes other than those agreed upon according to the legal relationship with the Owner and in this Privacy Notice, or requires from the Owner Personal Data other than those indicated in this Privacy Notice, the Owner will be notified in writing, by telephone, electronically, or by any optical, sound, visual, or other means permitted by technology now or in the future, explaining the new uses intended for said information in order to obtain their authorization. With this Privacy Notice, the Owners of the information are duly informed of the data that has been collected from them.
OPERADORA DE HOTELES LA COSTA S.A. DE C.V. reserves the right to amend this Privacy Notice to adapt it to legislative or jurisprudential developments as well as to commercial practices.
This Privacy Notice, as well as the general handling of the Law by OPERADORA DE HOTELES LA COSTA S.A. DE C.V., is governed by the current and applicable legislation of the United Mexican States. Any dispute arising from its application shall be submitted before the Federal Institute for Access to Information and Data Protection (IFAI) or before the competent Judicial Authorities in the Municipality of Solidaridad, State of Quintana Roo.
Last update October 11, 2021.
3 Article 3 Section IX of the Federal Law on the Protection of Personal Data Held by Private Parties establishes that the Processor is: The natural or legal person who alone or jointly with others processes personal data on behalf of the Controller.
